In the dynamic world of trucking, operational efficiency is the key to success. Our trucking solutions are designed to elevate your business by seamlessly integrating cutting-edge technology, helping you solve the real-world, practical problems you face every day. 

 

Customer Service

 

Optimized Transit Time

• Customer Service ensures success by aligning appointments with transit hours, reducing driver wait times, dropped loads, out-of-route miles, and dispatches.

• Lag reporting measures transit time opportunity hours by CSR and Customer.

• Lead reporting identifies undispatched orders with excess transit time.

• Transit time calculator aids operations in determining driver transit time within service hours.

 

On-Time Performance

• Lag measure of on-time performance using your definition of OTP by CSR, Customer, Driver Manager and Driver

• Lead measure of orders currently in jeopardy of service failure filterable by CSR, Customer, Driver Manager and Driver

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Planning

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• Predictive Balance Map: Utilize your unique planning geography and customer behavior to predict future orders, allowing proactive adjustments for optimal performance.

• Preplan Before Empty: Maximize efficiency by preplanning well in advance, providing advantages for both operations and drivers.

• Customizable Reporting: Tailor your planning insights based on unique business requirements, optimizing revenue, utilization, and service.

 

Operations Management

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• Revenue and Miles per Driver and Truck: Key lag measures provide insights into strategic asset performance.

• Empty to Load Duration: Enhance asset utilization by measuring time between loads, considering home time frequency and duration.

• Drivers and Trucks Sitting: Lead measure identifies idle resources, enabling timely optimization by truck, driver, and manager.

 

Driver Retention Strategies

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• Retention Performance Metrics: Analyze key lag measures of driver separation, empowering proactive retention efforts.

• Recruiting Promise Adherence: Ensure alignment with promises made to drivers during recruitment, enhancing satisfaction and reducing turnover.

• Separation Prediction Model: Utilize machine learning to predict driver separation, allowing targeted retention efforts.

 

Proactive Maintenance Management

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• Maintenance Cost Analysis: Integrate TMS and maintenance data to analyze costs at a detailed level, managing asset performance and shop objectives.

• Miles Per Gallon: Optimize fuel efficiency by integrating TMS, fuel burn, idle and equipment data, identifying underperforming assets needing maintenance as well as driver coaching opportunities.

 

Financial Insights

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• Consolidated Financials and KPIs: Gain a holistic view of financial performance and key indicators across affiliated companies, such as leasing, operating, brokerage, real estate, etc.

• Order to Cash: Streamline financial processes from order to payment, enhancing cash flow and decreasing working capital.

• Rate per Mile Analysis: Analyze network, market and customer profitability through a detailed rate per mile analysis.

 

Custom Mobile Driver Applications

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• Real-Time Pay Transparency: Empowers drivers with financial visibility and fosters trust through clear and timely payment information.

• Load Visibility and Management: Improves planning, enables informed decision-making, and contributes to increased overall fleet efficiency.

• Streamlined Pre-Trip Inspections: Improves maintenance workflows and performance, ensures safety compliance, and saves valuable time for both drivers and fleet managers.

• Customized Check Calls and Workflows: Enhances communication, facilitates quick issue resolution, and contributes to a smoother overall operational workflow.